At The Zone NYC (“The Zone NYC,” “we,” “us,” or “our”), accessible from https://thezonenyc.com, we are committed to ensuring digital accessibility for all users, including people with disabilities. We continuously work to improve the accessibility and usability of our website, mobile applications, and digital services to provide an inclusive experience for everyone.
Our goal is to make our online content and services accessible to the widest possible audience, regardless of ability or technology.
Our Commitment to Accessibility
The Zone NYC strives to ensure that our website and digital platforms are:
Perceivable, operable, understandable, and robust
Accessible to users of assistive technologies such as screen readers, magnifiers, voice recognition software, and alternative input devices
Designed with accessibility best practices in mind
We aim to align our accessibility efforts with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as established by the World Wide Web Consortium (W3C), where reasonably practicable.
Accessibility Features
Our ongoing accessibility efforts include, but are not limited to:
Clear, readable text and logical content structure
Keyboard navigability for key site functions
Compatibility with commonly used screen readers and assistive technologies
Use of accessible color contrast where possible
Descriptive links and headings to aid navigation
We regularly review our website and digital tools to identify and address accessibility barriers.
Third-Party Content and Services
Some features or content on our website and mobile app may be provided by third-party platforms (such as payment processors, analytics providers, or performance technology partners). While we strive to work with vendors that prioritize accessibility, we do not control the accessibility standards of third-party content.
For example, third-party platforms such as Uptivo, Stripe, or Google services may have their own accessibility policies and standards. We encourage users to review those policies directly.
Ongoing Improvements
Accessibility is an ongoing process. We are continually evaluating our digital properties and making improvements to enhance accessibility as technologies, standards, and user needs evolve.
If you encounter an accessibility barrier or have suggestions for improvement, we welcome your feedback.
Feedback & Assistance
If you experience difficulty accessing any part of our website, mobile app, or digital services, or if you need assistance, please contact us. We will do our best to provide the information or service you need in an accessible format.
Contact Us:
The Zone NYC
57 West 16th Street (AKA 572–574 6th Ave), 3rd Floor
New York, NY 10011
📞 (917) 388-2881
📧 info@thezonenyc.com
Please include a description of the accessibility issue you encountered, the page or feature involved, and the type of assistive technology you were using (if applicable).
Changes to This Accessibility Policy
We may update this Accessibility Policy from time to time to reflect improvements or changes to our practices. Any updates will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the updated policy.